Signs your office printer may need to be repaired

Typically, the office printer is kept in the corner and is expected to run normally from day to day, but you will need to ensure that you perform regular maintenance to ensure it works when you need it…

Here are five key indicators that could make you aware that your printer will need repair before it gets too late.

The Service Light Is On

When suggesting your office printer acts like your car, it too, has a service light. When something goes wrong, this will light up and it will indicate to you that you’ll need to call a printer repair service in.

Printer repair services such as DMC Media Solutions tend to either offer remote diagnostic services or are able to arrive at your office within two hours of the call.

A typical remote diagnosis will allow a technician to assess the information you provide them to see if they can troubleshoot the printer over the phone, which can save valuable time.

Before calling a printer repair service team, it would be handy to obtain the asset ID and the model number of your printer which is normally located on the front panel of your printer so that they’ll be able to identify which device you’re using. The technician will then be able to bring specific parts that are necessary to the repair of your printer instead of having to re-visit on another day to fix the printer.

Some Features Don’t Work Anymore

Most office printers are now very modern with lots of different functions that contribute to their brilliance. However, if you’ve noticed that something isn’t working on your printer, it’s time to call an office printer repair company.

These don’t have to be obvious problems either; for example, your printer may need a software or firmware update that could contribute to your printer’s performance degrading.

Your Printer Always Needs Toner

Reverting back to the car reference, much like your car needing oil to function, your printer will need toner.

If your toner is being used up quicker than you thought, and you’re replacing it on an abnormally-regular basis, then it could be leaking into another section of your printer which could then lead to a serious issue.

Your Printer Isn’t Performing Like It Should

Some problems arise when printing which you may think “I just need to replace the ink”. This isn’t always the solution to every problem, such as recurring lines and streaks in your documents, completely blank pages being printed, or all-black pages coming out.

If any of these problems are occurring, there is an issue with your printer and it’s an obvious sign that your machine will need to be repaired.

Preventative Maintenance Is Needed

One last vehicle reference. Your printer, much like your car, needs to be serviced to ensure the functionality is still efficient, and to let you know of any problems or concerns that the printer may pose.

When it’s time for preventative maintenance, give your managed print services company a call and they’ll arrange a technician to come and run diagnostics on your printer to determine how to fix your device.